BEFORE THE FIRST GUEST ARRIVES
Opening a hospitality concept means a hundred things are happening at once. The brand is still evolving. The website isn't quite ready. Photography is delayed. Operations are hiring. Sales wants leads. PR needs a story. And somehow you're supposed to start building demand for a place people can't visit yet. I've been there.
I've led the marketing for three international hospitality openings across Copenhagen, Vienna and Paris, working across brand, PR, content, social, paid, CRM, partnerships, creators and events.
I know what needs to happen, when it needs to happen and what can wait.
Because launch marketing isn't about doing everything. It's about doing the right things in the right order.
WHAT I HANDLE
01
Positioning & launch strategy
Who are we trying to reach? Why should they care? And how do we turn that into a launch people actually notice? Positioning, audience strategy, messaging, channel planning, budgets, KPIs and the full pre-opening roadmap.
02
Brand & content
Turning a concept into something people can understand, recognise and want to experience before they've ever stepped inside. Messaging, copy, content strategy, social, photography briefs, campaign concepts and creative direction.
03
PR & creators
Building credibility and conversation before opening day. PR strategy, press pitching, media visits, creator campaigns, partnerships and launch moments designed to generate genuine attention.
04
Digital & performance
Making sure awareness has somewhere useful to go. Website, CRM, email, paid campaigns, tracking, reporting and conversion — built around the outcomes that actually matter to your business.
05
Opening & launch
Then comes the bit everyone sees. Launch events, local partnerships, community activations and opening campaigns that turn months of preparation into momentum.
06
Reactivation & return visits
Then comes the bit everyone sees. Launch events, local partnerships, community activations and opening campaigns that turn months of preparation into momentum.
THE WORKING METHOD
01
No pre-packaged formula
I don’t sell a pre-packaged launch formula. Every opening needs its own plan.
02
Built around what’s real
I start by understanding what’s already in place, what’s missing and how much time we have. Then I build the team and scope around what the opening actually needs.
03
Senior support, where it matters
That could mean leading the entire launch marketing function, working alongside your existing team, or owning a specific part of the launch where you need senior support.
One strategy. One timeline. One person keeping the whole marketing picture connected.
I’VE DONE THIS BEFORE
TELL ME WHAT YOU’RE OPENING →
