NOW OPEN AGENCY
Privacy Policy
Privacy Policy
Last updated: August 23, 2026
Last updated: August 23, 2026
1. Who we are
1. Who we are
This website is operated by Now Open Agency, a hospitality marketing agency registered as a freelancer with the Dutch Chamber of Commerce (KVK).
If you have any questions about this privacy policy or how your data is handled, you can contact us at:
Email: hello@nowopenagency.com
This website is operated by Now Open Agency, a hospitality marketing agency registered as a freelancer with the Dutch Chamber of Commerce (KVK).
If you have any questions about this privacy policy or how your data is handled, you can contact us at:
Email: hello@nowopenagency.com
2. What data we collect
2. What data we collect
We collect the following types of data when you visit our website:
• Cookie and consent data, managed through Cookiebot, to remember your cookie preferences.
• Website usage data, collected via Google Analytics (GA4), such as pages visited, time on site, device and browser type, approximate location (country/city level), and how you found our site.
• Interaction data, such as when you click on a “Let’s chat” link, which opens an email to us. We do not automatically collect the content of any email you choose to send us through this method; that information is only shared with us if and when you send an email.
We do not currently collect information through contact forms, as our site does not have one. All direct inquiries are sent by you, voluntarily, via email.
We collect the following types of data when you visit our website:
• Cookie and consent data, managed through Cookiebot, to remember your cookie preferences.
• Website usage data, collected via Google Analytics (GA4), such as pages visited, time on site, device and browser type, approximate location (country/city level), and how you found our site.
• Interaction data, such as when you click on a “Let’s chat” link, which opens an email to us. We do not automatically collect the content of any email you choose to send us through this method; that information is only shared with us if and when you send an email.
We do not currently collect information through contact forms, as our site does not have one. All direct inquiries are sent by you, voluntarily, via email.
3. Why we collect this data
3. Why we collect this data
We use the data described above to:
• Understand how visitors use our website, so we can improve content and navigation.
• Measure which pages and calls-to-action perform best.
• Respond to inquiries you send us directly via email.
• Comply with our legal obligations under Dutch and EU law.
We use the data described above to:
• Understand how visitors use our website, so we can improve content and navigation.
• Measure which pages and calls-to-action perform best.
• Respond to inquiries you send us directly via email.
• Comply with our legal obligations under Dutch and EU law.
4. Legal basis for processing
4. Legal basis for processing
• Analytics cookies (Google Analytics): processed based on your consent, collected through our Cookiebot consent banner. You can withdraw consent at any time by changing your cookie settings.
• Essential/functional cookies: processed based on our legitimate interest in ensuring the website functions correctly.
• Email correspondence: processed based on your consent, given by voluntarily emailing us.
• Analytics cookies (Google Analytics): processed based on your consent, collected through our Cookiebot consent banner. You can withdraw consent at any time by changing your cookie settings.
• Essential/functional cookies: processed based on our legitimate interest in ensuring the website functions correctly.
• Email correspondence: processed based on your consent, given by voluntarily emailing us.
5. Third parties we work with
5. Third parties we work with
We use the following third-party services, which may process data on our behalf, sometimes outside the European Economic Area (EEA):
• Google Analytics (GA4): website usage and traffic analysis. Google may process this data in the United States under its own data processing terms.
• Google Tag Manager: used to manage and deploy the tracking tags listed above; it does not itself collect additional personal data beyond what the tags configured within it (like GA4) collect.
• Cookiebot: manages cookie consent and stores a record of your consent choices.
Each of these providers has its own privacy policy governing how they handle data, which you can review on their respective websites.
We use the following third-party services, which may process data on our behalf, sometimes outside the European Economic Area (EEA):
• Google Analytics (GA4): website usage and traffic analysis. Google may process this data in the United States under its own data processing terms.
• Google Tag Manager: used to manage and deploy the tracking tags listed above; it does not itself collect additional personal data beyond what the tags configured within it (like GA4) collect.
• Cookiebot: manages cookie consent and stores a record of your consent choices.
Each of these providers has its own privacy policy governing how they handle data, which you can review on their respective websites.
6. Cookies
6. Cookies
For a full, live list of the specific cookies used on this site, please see our Cookie Declaration, which is automatically generated and kept up to date by Cookiebot.
You can change or withdraw your cookie consent at any time by clicking the cookie settings link or icon, typically located in the footer of our website.
For a full, live list of the specific cookies used on this site, please see our Cookie Declaration, which is automatically generated and kept up to date by Cookiebot.
You can change or withdraw your cookie consent at any time by clicking the cookie settings link or icon, typically located in the footer of our website.
7. Data retention
7. Data retention
• Google Analytics data is retained according to our account settings (currently up to 14 months), after which it is automatically deleted.
• Email correspondence is retained only as long as necessary to respond to and resolve your inquiry, or as required by law.
• Google Analytics data is retained according to our account settings (currently up to 14 months), after which it is automatically deleted.
• Email correspondence is retained only as long as necessary to respond to and resolve your inquiry, or as required by law.
8. Your rights
8. Your rights
Under the GDPR, you have the right to:
• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time (this does not affect the lawfulness of processing carried out before withdrawal).
To exercise any of these rights, contact us at hello@nowopenagency.com.
If you are unsatisfied with how we’ve handled your request, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via autoriteitpersoonsgegevens.nl.
Under the GDPR, you have the right to:
• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time (this does not affect the lawfulness of processing carried out before withdrawal).
To exercise any of these rights, contact us at hello@nowopenagency.com.
If you are unsatisfied with how we’ve handled your request, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), via autoriteitpersoonsgegevens.nl.
9. Changes to this policy
9. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The “last updated” date at the top of this page will reflect the most recent revision.
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The “last updated” date at the top of this page will reflect the most recent revision.